HeronIT

Case Study

Client Since 2020

Chelmsford Based Law Firm

Chelmsford Based Law Firm needed dependable systems that could support a regulated, client-facing operation without adding friction. Before the engagement, an urgent update of the whole IT infrastructure to support a Virtual Private Network (VPN) for the whole team to operate from home during the COVID 19 crisis and lockdown.

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Chelmsford Based Law Firm

Ongoing company-wide IT management.

Coming up with recommendations

for further and ongoing improvements to all IT systems.

An example is providing

Advanced Threat Protection (ATP).

Quick Facts

Microsoft 365TeamsCyber SecurityEndpoint ProtectionNetworking

Challenge

Where things stood before the change.

An urgent update of the whole IT infrastructure to support a Virtual Private Network (VPN) for the whole team to operate from home during the COVID-19 crisis and lockdown.

Secure and stable connectivity.

Secure and stable connectivity.

Solution

How Heron IT moved the client forward.

Heron IT approached the engagement by introducing tools the team could grow into, so the technical work translated into a more dependable operating model rather than a list of one-off fixes.

The engagement focused on reducing immediate pressure first, then putting in place systems the organisation could use with confidence.

  • To work fast to install the lates firewalls to provide connectivity and...
  • To provide Microsoft 365 for secure email and Teams collaboration

Impact

What changed for the client.

The result was a more stable, clearer, and more dependable working environment for the client.

Ongoing company-wide IT management.

Ongoing company-wide IT management.

Coming up with recommendations

for further and ongoing improvements to all IT systems.

An example is providing

Advanced Threat Protection (ATP).

Why It Mattered

Why this mattered to the organisation.

For a regulated organisation, this mattered because stronger control and more dependable systems directly support client confidence, continuity, and risk management.

Key Services Used

Services and platforms used in this engagement.

The engagement drew on the following Heron IT capabilities.

Microsoft 365TeamsCyber SecurityEndpoint ProtectionNetworking

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