HeronIT

Case Study

Client Since 2015

Orwells Furniture

Orwells Furniture needed systems and processes that matched how the organisation actually worked, not just how the technology was supposed to behave. Before the engagement, disconnected systems and inconsistent working practices were creating unnecessary friction across the business.

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Orwells Furniture

Implementing and maintaining...

and security.

Security posture

Greater confidence in protection, control, and resilience across the environment.

Reduced pressure

Less strain on internal resource and more confidence in day-to-day operations.

Quick Facts

Microsoft 365Cyber SecurityEndpoint ProtectionNetworking24/7 monitoring.

Challenge

Where things stood before the change.

No downtime.

  • Inter connectivity between departments: Sales, Design and Workshop.

Solution

How Heron IT moved the client forward.

Heron IT approached the engagement by introducing tools the team could grow into, so the technical work translated into a more dependable operating model rather than a list of one-off fixes.

The engagement focused on reducing immediate pressure first, then putting in place systems the organisation could use with confidence.

  • To stabilise current systems
  • Transition to Microsoft 365 for both PCs and Macs
  • Connection of Sales, Design and Workshop using fibreoptics

Impact

What changed for the client.

The organisation now operates with clearer systems, greater security, and more day-to-day confidence, supported by a more structured and scalable IT environment.

Implementing and maintaining...: and security.

24/7 monitoring.

Implementing and maintaining anti-virus

and security.

Updating to Microsoft 365

software.

Key Services Used

Services and platforms used in this engagement.

The engagement drew on the following Heron IT capabilities.

Microsoft 365Cyber SecurityEndpoint ProtectionNetworking

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